Effective Date: 06/01/2024
Introduction:
At Retention Partners, LLC DBA IPTP, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our website and services, you agree to the terms of this policy.
Information We Collect:
Personal Information:
When you fill out our loan application or contact us, we collect personal information such as your name, address, phone number, email address, date of birth, and financial details (e.g., income, credit score, and debt obligations).
Supporting Documents:
We may collect and store copies of documents you upload, such as your driver’s license, pay stubs, and bank statements.
Usage Data:
We collect information about how you use our website, such as the pages you visit, the time spent on those pages, and other usage statistics.
Device Information:
We may collect information about the device you use to access our services, including the device’s IP address, operating system, and browser type.
How We Use Your Information:
Service Provision:
To process your loan application, verify your identity, and assess your financial situation.
To communicate with you about your application status and provide customer support.
Improving Our Services:
To analyze how our website is used, which helps us improve its functionality and the services we offer.
Legal Compliance:
To comply with legal obligations, court orders, or legal processes.
Disclosure of Your Information:
Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or conducting business activities. These service providers are obligated to keep your information confidential and use it only for the purposes we specify.
Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
What We Don’t Do:
No Third-Party Marketing:
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Data Security:
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, firewalls, and encryption of sensitive data.
Your Choices:
Access and Correction:
You have the right to access and correct the personal information we hold about you. You can do this by contacting us using the form on our home page.
Data Deletion:
You can request that we delete your personal information, subject to certain exceptions such as compliance with legal obligations or legitimate business purposes.
Opt-Out:
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Children’s Privacy:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Contact Us:
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Retention Partners, LLC DBA IPTP
Phone: 800-965-3628
Address: 5201 W Kennedy Blvd Suite 900 Tampa, FL 33609
Acknowledgment:
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Retention Partners, LLC DBA IPTP is committed to safeguarding your privacy and ensuring that your personal information is protected.
